Our vision is optimistic. We see our purpose as not to provide “care” – but to enable our members “to live life well”.
We operate along co-operative lines, and members participate in decision making, problem solving, & risk management.
Leadership is distributed and quality assurance and regulatory compliance is achieved through mutual professional respect and shared clarity of purpose. In more specific terms our code is that:
Our Member's Handbook is the 'go to' document where much of our day to day operational practice is explaiined.
You can find it at the buttons below
Members Handbook 07 Jun 23 (pdf)
DownloadAppendix 1 Bank Holiday Arrangements 2024 (pdf)
DownloadAppendix 2 - Consent to take & share photographs (pdf)
DownloadAppendix 3 NWCC Complaints Policy (V4) (pdf)
DownloadAppendix 4 NWCC Whistleblowing Policy (pdf)
DownloadAppendix 5 NWCC Risk Assessment March 2022 (pdf)
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